CGM ELVI Telemedicine

CompuGroup Medical's HIPAA-certified telehealth solution offers providers the ability to engage with patients via web, phone, or mobile app from anywhere in minutes. CGM ELVI uses a secure, peer-to-peer connection when connecting providers and patients. It's the most secure way to protect patient information during a telehealth consultation. Because it is a web-based solution, CGM ELVI works regardless of whatever EHR system a practice uses. Telemedicine is easy and quick to implement, and the CGM ELVI app—available in both the Google Play and iTunes app stores—is available for patients who are more comfortable using their mobile device.

OS Platforms Supported

Mac, Windows, Web

Requires Download

No

Mobile Platforms Supported

OSX, Android

Website

Financial Commitment

Free Trial 

Yes

Cost Per Patient

0

Free Trial Period (in months)

2

Initial Setup Cost (in dollars)

$

0

Price (in dollars)

99

$

per 

month

per 

doctor

Solution Uptake

Installed User Base

80000

Active User Base

Annual Retention Percentage 

%

Platform Integrations

Yes

Supports Patient Scheduling?

Supports Healthcare Waiting Room?

Yes

Supports Enterprise Analytics and Reporting?

Yes

Supports Payment Management?

No

Lab Test Support?

Supported

Prescriptions Support?

Not Supported

Supported

Electronic Medical Records  Support?

Integration via HL7 interface available

Remote Patient Monitoring Support?

Supported

Integration via HL7 interface available

Impact on your Clinical Workflow

Is the solution customizable to your workflow?

No

Does the solution add extra steps to your workflow?

Yes

Functions for Care Support 

Does the solution allow patients to add family members and caregivers to their care team?

Yes

Does the solution support group therapy?

Yes

Does the solution support population health, i.e. segmentation of patient populations, predictive analytics, etc. ?

Does the solution support chronic disease management?

Does the solution support auto-scheduling for chronic disease management?

No

Yes

No

Technology Constraints 

Maximum Number of Suggested Videoconference Attendees

100

Low bandwidth support 

Yes

Solution's Audio Quality

High

Solution's Video Quality

High

Quality of Solution's Audio-Video Synchronization

High

Does the solution have accessibility controls ?

Yes

Last Security Audit

Encryption Algorithm

Communication is based on SSL encrypted sites with TLS 1.2 or TLS 1.3 using SHA256RSA and 2018bit keys and 4096bit Diffie Hellman Ciphers

Encryption Key Length

2048

HIPAA Compliance 

Administrative Safeguards in place?

Yes

Physical Safeguards in place?

Yes

Technical Safeguards in place?

Yes

Safeguards in place to comply with HIPAA's Privacy Rule?

Yes

Controls in place to comply with HIPAA Breach Notification guidelines?

Yes

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